US schools' IT systems drop out after weekend firmware update misery | 4/25/2018 | Staff
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A botched network switch firmware update caused school IT systems to fall over in the US state of Washington, it is claimed.

WSIPC, which provides technology and software for classrooms in the Pacific Northwest, said its Skyward and IEP Online services were both out of commission for three and a half days this week while it remedied some problems with its data center.

WSIPC - Progress - System - Functionality - Provider

"WSIPC continues to make progress in restoring full system functionality but it is still not operational," the provider admitted on Tuesday.

"You may experience access to certain systems, but until we can confirm that all systems are stable, please refrain from use."

Today - Systems

Today, systems were apparently restored:

WSIPC is happy to announce that all system operations are now online and available for your use. You may still encounter some residual errors connected to ancillary functions like CAS or Print services for the short term but this will not impede your ability to access your systems.

Inconvenience - Outage - Support - Patience

We understand the inconvenience this outage has caused and appreciate your support and patience as...
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