How installing hi-tech windows helped a DFW Airport bar sell twice as many drinks

phys.org | 4/20/2018 | Staff
hakimi308hakimi308 (Posted by) Level 4
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At DFW International Airport, the coolest seats in the house can be found near Gate A28.

That's where the airport, working with California-based technology company View, has replaced a bank of tarmac-facing windows with panes coated in microscopic layers of electrochromic ceramic that significantly reduce the amount of heat and glare coming into the terminal.

Technology - Glass - Light - Surface - Temperatures

The technology, referred to as dynamic glass, uses an electrical current to change how much light is let in and has been shown to reduce surface temperatures on gate area seats and carpets by as much as 15 degrees compared to standard windows. All that heat savings add up, with View estimating its product can cut energy costs by as much as 20 percent when the technology is deployed widely in a building.

At DFW Airport, the energy bill runs about $18 million per year, putting the potential savings from dynamic glass into the hundreds of thousands, or even millions of dollars, annually.

Money - Set - Characteristics - DFW - Airport

Besides the money, it's an appealing set of characteristics for DFW Airport, which is North America's only carbon-neutral airport and regularly ranks among the top large airports for customer experience in the world.

After installing the dynamic glass near Gate A28 and a nearby Twisted Root restaurant in September at a cost of $49,000, the airport is now looking at ordering more for use throughout its terminals, although how many and at what cost hasn't been finalized yet.

Technologies - Solutions - Airport - Improvements - Customer

"We are constantly evaluating new technologies and solutions throughout the airport to identify improvements for customer experience and sustainability," the airport's CEO Sean Donohue said in a statement. "We were very pleased to see the positive effect on the customer experience and how the glass changed customer behavior with less glare and cooler temperatures."

The View system is more than just a fancy sheet of glass, with a proprietary software algorithm...
(Excerpt) Read more at: phys.org
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