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The advanced universal remote market is not a very crowded market. In fact, for a while now, Logitech’s Harmony line has been pretty much the only game in town. Newcomer NEEO wants to upset that monopoly with its new NEEO Remote and NEEO Brain combo ($369), which is a system that can connect just about any AV system, along with a smorgasbord of connected smart devices including Nest, Philips Hue, Sonos and more.
NEEO’s two-part system includes the Brain, which, true to its name, handles all of the heavy lifting. This is a puck-shaped device with 360-degree IR blasters dotting its outside perimeter, and which has one IR extender out (there’s one in the box) for connecting devices held within a closed AV cabinet, for instance. This central hub also connects to your Wi-Fi network, and setup requires plugging it into your router via Ethernet to get everything squared away, similar to how you initially set up Sonos speakers, if you’re familiar with that process.
Setup - Work - NEEO - Happens - Phone
Most of the setup work you need to do to get NEEO working happens on your phone, and that’s where it becomes apparent that this smart remote was designed for a modern context. Logitech’s Harmony software has come a long way, and now you can do everything you need to do from the iOS and Android app, but it’s still somewhat apparent that its legacy is as something you initially setup using a desktop and somewhat awkward web-based software. The NEEO feels at home on mobile, and it makes the setup and configuration process much better overall.
The other core component of the NEEO system is the NEEO Remote. This is a fantastic piece of industrial design, first of all. It’s a sleek rectangle crafted from aerospace-grade aluminum that oozes charm, in a way that nothing in the...
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