SmartThings outage hits North American users

CNET | 3/13/2018 | Molly Price
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SmartThings, the Samsung-owned smart home platform, is in the midst of an outage for users in North America. Reports of the outage began early yesterday, March 12, and SmartThings first acknowledged the outage on its status page in the afternoon. SmartThings has updated the page periodically since the outage began. Reports of issues appeared to peak overnight, though the outage page still identifies Mobile App Connectivity status as "degraded performance."

The SmartThings Twitter account tweeted an apology today, stating that the outage was the subject of an ongoing investigation.

Platforms - SmartThings - Hub - Home - Gadgets

Platforms like SmartThings serve as a central hub for third-party smart home gadgets. When there's an outage, those gadgets lose the ability to communicate with each other and function as intended.

Though most devices still work via manual controls, a dead smart home hub can still cause issues for homeowners with automated devices. Users have reported outages on the mobile app, as well as...
(Excerpt) Read more at: CNET
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