Just Eat delivery service under fire over 'rip-off' 50p charge on ALL orders – just days before it was set to lose millions from ban on card charges

Mail Online | 1/10/2018 | Sebastian Murphy-bates For Mailonline
Goobee (Posted by) Level 4
Click For Photo: http://i.dailymail.co.uk/i/pix/2018/01/10/02/041C51E0000003E8-0-image-a-12_1515549859665.jpg

Customers have slammed Just Eat for tacking a service charge onto every payment.

The online takeaway firm was due to have its card transaction fee banned by a European Union directive.

Days - Ban - Effect - Company - Fee

But just three days before the ban came into effect, the company introduced a 50p fee whether buyers pay using cash or card.

The move - which allows the company to recoup the 50p card charge that was set to be banned on January 13 - has seen Just Eat accused of 'dodging' EU rules.

Company - Customers - Boycott - Others - Phone

Some of the company's 9million customers called for a boycott, while others simply deleted their phone apps.

Just Eat - a company worth about £5.4bn - was likened to a legendary English highwayman by one Twitter user, who wrote: 'At least Dick Turpin wore a mask.'

FTSE - Firm - Fee - Everyone - Rate

The FTSE 100 firm insists the fee 'ensures fairness for all' because it sees everyone paying the same rate, whether they pay using a card or not.

Card surcharging was branded a 'rip-off' and 'unfair' by the Treasury and revenue generated from such charges raked in about 13 per cent of Just Eat's total 2016 revenue.

Treasury - Companies - Money - Prices - Fee

The Treasury warned some companies would recoup the money they stood to lose by raising prices or changing fee names and Twitter user Hollie Borland branded Just...
(Excerpt) Read more at: Mail Online
Wake Up To Breaking News!
Sign In or Register to comment.

Welcome to Long Room!

Where The World Finds Its News!