Sprint’s (S) latest customer relations employee is a robot. Sprint has started to use Pepper, a four-foot tall humanoid robot, to assist customers at the telecommunications company’s retail stores.
“Pepper is a great member of our staff and we deploy Pepper right now to our retail stores at Sprint and Pepper actually is a robot that can manage to read the mood of our customers by using its sensors. So, Pepper sees and reads if people are happy or if people are angry and can act accordingly,” Sprint Business President Jan Geldmacher told FOX Business’ Ashley Webster on “Varney & Co.”
Geldmacher - Pepper - Tool - World - Internet
According to Geldmacher, Pepper is the latest tool in the expanding world of the Internet of Things.