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United Talent Agency was the victim of a computer hack that severely disrupted business at the agency on Tuesday, shutting down email, causing meetings to cancel and forcing staff to work on their personal devices, numerous individuals told TheWrap.
Frustrated clients found their emails and phone calls going unanswered all day as the agency struggled to deal with what appeared to be a deliberate cyberattack. The agency instructed its staffers to use their smartphones and personal devices until further notice, which prevented them from accessing contacts and information stored in company systems.
Statement - TheWrap - UTA - Spokesman
In a statement to TheWrap, a UTA spokesman said:
“On Monday, UTA was the subject of a malware incident — an unfortunate yet common reality of our digital world that can take place regardless of the strong safeguards a company has in place. Most importantly, we have no reason to believe any private information about the agency, its employees, or its clients has, in any way, been compromised.”
Spokesman - UTA - Computer - Experts - Situation
The spokesman said UTA was working with computer experts to resolve the situation. An agency executive said they were not sure if the malware was a deliberate attack, but were investigating.
He added: “In the interim, every member of our team continues to have access to their email and phones, and the situation is being resolved.”
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