Delta ranks first in 2019 airline scorecard while American is the worst

Mail Online | 1/15/2020 | Keith Griffith For Dailymail.com
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Airline rankings for 2019 have been released, crowning Delta as the top U.S. carrier and ranking United and American as the worst.

The rankings released on Wednesday by the Wall Street Journal rely on federal and private data to score the airlines in seven categories, including on-time arrivals, cancelled flights, and mishandled baggage.

Data - Show - Increase - Passenger - Misery

The data show an overall increase in passenger misery in 2019, with higher rates of flight cancellations, long delays, bumped passengers and consumer complaints.

However, amid the dreary news for fliers Delta managed to excel, according to WSJ airline and travel columnist Scott McCartney.

Southwest - Alaska - Scorecard - Alaska - Rankings

Southwest and Alaska tied for second overall in the latest Scorecard. Alaska has been first or second in the rankings since 2010. Southwest finished in third place the previous two years.

At the other end of the spectrum was American, making it the third time in five years that American has earned the bottom spot in...
(Excerpt) Read more at: Mail Online
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