(Reuters) – Australia’s competition watchdog said Uber Technologies Inc’s food delivery service Uber Eats will amend its contract terms to accept more accountability for delivery issues, easing the burden on restaurants.
The move comes at a time when global regulators have stepped up scrutiny of the business practices of global technology titans.
Terms - Imbalance - Restaurants - Uber - Eats
“We consider these (current) terms to be unfair because they appear to cause a significant imbalance between restaurants and Uber Eats,” the Australian Competition and Consumer Commission (ACCC) Chairman Rod Sims said on Wednesday.
The ACCC said Uber Eats will amend terms to clarify that restaurants will only be responsible for matters within their control such as incorrect orders. Restaurants will...
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