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Facebook content moderators have reportedly broken their NDAs to expose the inner workings of monitoring content on the social media platform. Moderators described traumatic videos and imagery they were made to view on the platform, which alone has reportedly resulted in workplace chaos, physical illness, and the eventual development of PTSD.
Employees at Cognizant — a company contracted by Facebook to moderate its content — have come forward with their stories about what life is like working for the company, as well as the PTSD suffered as a result of moderating disgusting content on the social media platform, according to a recent report by the Verge.
Addition - Environment - Content - Moderators - Tampa
In addition to working in an allegedly filthy environment, current and former content moderators at the Tampa, Florida, site have also reported instances of death threats, sexual harassment, fear of being fired over taking time off work, as well as aloof and inattentive managers, who had initially misled applicants regarding their job descriptions.
Facebook moderator Shawn Speagle tole the Verge that a recruiter at Cognizant initially told him that his job would be helping businesses analyze engagement on their Facebook pages. Speagle said that after just two weeks on the production floor, a manager informed him that his full-time role would actually be reviewing graphic violence and “hate speech” on Facebook.
Colleague - Lot - Promise - SME - Position
“They just said me and [my colleague] were very meticulous and had a lot of promise to move up to the SME position,” said Speagle. “They said Facebook is basically shoving all of their graphic violence content to us, that they didn’t want it anymore. So they had to move more people to cover it. And that’s all that we saw, every single day.”
Speagle said that the first video he saw while working on his new assignment involved two teenagers smashing an iguana on a street, while...
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