Planes, fails and automobiles: Overseas callout saved by gentle thrust of server CD tray | 5/31/2019 | Staff
superdudea (Posted by) Level 3
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As the week draws to a close and we bite our collective knuckles at all the things that went a bit wrong, take solace in another tale about those brave souls charged with fixing stuff when it all goes squiffy: On Call.

Today's story comes from an engineer, who we will call "Brad".

Brad - Company - Tasty - Cash - Flung

Brad spent the early 2000s working for a European company fortunate enough to secure some of the tasty, tasty cash flung from the UK government at, well, pretty much anyone with the right contacts skills to deal with Blighty's IT challenges.

Brad's employer was due to emit a release of the system it was developing, and the company's partner, delicately referred to by our reader as "a large outsourcing business", had singularly failed to get Oracle's wares installed on the database server.

Call - Afternoon - Brad - Airplane - ASAP

The dreaded call came in at three in the afternoon. Brad was to "get on an airplane ASAP and go to the hosting centre to insert the proper set of Oracle CD-ROMS into the database server".

Brad told us: "The data centre happened to be conveniently located somewhere in the middle of nowhere between Wales, Bristol and Birmingham." And Brad, of course, was in Europe, but his "extremely uptight CTO" was having none of it, and so a ticket was booked, and Brad was on his way to Blighty.

Journey - Fraught - Airline - Overbooking - Car

After a journey fraught with airline overbooking, rental car shenanigans and motorway madness, Brad found himself at the data centre, armed with the requisite discs, at 11pm.

"Fortunately," said Brad, "security is alerted and there is even an engineer to assist me" – happy days! "I enter the server room, which is roughly the size of a football pitch, filled...
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