BA cabin crew had to tie 'drunk' businesswoman, 47, to her seat for 11-hour flight

Mail Online | 5/29/2019 | Mark Duell for MailOnline
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A drunken British Airways passenger had to be forcibly restrained in her seat after storming the galley and smashing crockery when cabin crew refused to serve her a drink, a court heard today.

Emma Langford, 47, had to be restrained in her seat during the 11-and-a-half hour long haul flight from London to Cape Town in South Africa after allegedly attacking staff who refused to serve her.

Cabin - Crew - Manager - Businesswoman - Hook

A cabin crew manager claimed the businesswoman from Hook, Hampshire, 'smelt of alcohol' and 'puffed her chest out' before starting to punch him in the galley area of the Boeing 747-400.

Langford admitted being drunk on an aircraft, behaving in a threatening manner towards aircraft crew and criminal damage when she appeared at Uxbridge Magistrates' Court today.

Members - Staff - Flight - Langford - Damage

But she denies assaulting the three members of staff on the flight. Langford also claims the criminal damage was not deliberate, but magistrates told her that they will decide on that as part of a Newton hearing after her trial.

The court heard Langford boarded British Airways flight BA043 from London Heathrow to Cape Town on December 6 last year.

Langford - Cabin - Crew - Member - Galley

It was scheduled to depart at around 6.15pm and Langford is said to have approached a cabin crew member in the galley 30 minutes after take off.

Zara Khan, prosecuting, read a statement from flight crew member Matthew Richardson claiming Langford was behaving 'erratically' and smelt of alcohol.

Miss - Khan - Mr - Richarson - Customer

Miss Khan told how Mr Richarson, who works as a customer service manager for British Airways, said in his statement: 'I and several colleagues were assaulted by a disorderly passenger who later had to be forcibly restrained.'

According to the charges, Langford assaulted Mr Richardson as well as Monique Foulger and Poppy Haynes.

Statement - Mr - Richardson - Minutes - Miss

In the statement, Mr Richardson said: 'Around 30 minutes after take off Miss Langford came to the galley area of the aircraft where I was...
(Excerpt) Read more at: Mail Online
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