UK taxman falls foul of GDPR, agrees to wipe 5 million voice recordings used to make biometic IDs | 5/4/2019 | Staff
iloveangie02iloveangie02 (Posted by) Level 3
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Her Majesty’s Revenue and Customs, aka the tax collector, has agreed to delete five million voice recordings it used to create biometric IDs.

The Voice IDs were used to speed access to its phone line but were created before the implementation of the European General Data Protection Regulation (GDPR) and fell foul of the tougher rules.

HMRC - Voice - IDs - Use - Consent

HMRC will keep about 1.5m Voice IDs which are in use, but delete around five million where explicit consent was not received and where those people had never used the system since creating the ID.

The Rev’s chief executive, Sir Jonathan Thompson KCB, said in a letter to his data controller:

ICO - Records - Consent - Work - ICO

“I have informed ICO that we have already started to delete all records where we do not hold explicit consent and will complete that work well before ICO’s 5 June 2019 deadline. These total around 5 million customers who enrolled in the Voice ID service before October 2018 and have not called us or...
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