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Employees who work in the public eye who force themselves to smile for customers or hide feelings of annoyance may be susceptible to heavy drinking after hours, according to a new study.
Researchers at Penn State and the University of Buffalo studied the drinking habits of employees who work in the public view. Some of the jobs studied include nurses, teachers or food service employees.
Study - Link - Emotions - Feelings - Eye
The study found a link between those who fake positive emotions or suppress feelings like eye rolling with heavier drinking after their shifts ended.
Alicia Grandey, professor of psychology at Penn State, believes these type of jobs should limit the need for employees to smile for the customer, according to the study.
Faking - Emotions - Customers - Stress - Job
"Faking and suppressing emotions with customers was related to drinking beyond the stress of the job or feeling negatively," said Grandey. "It wasn't just feeling badly that makes them reach for a drink. Instead, the more they have to control negative emotions at work, the less they are able to control their alcohol intake after work."
Researchers used data from a survey funded by the National Institutes of Health, called the National Survey of Work Stress and Health, which had included 3,000 participants in the U.S.
Researchers - Phone - Interview - Data - US
Researchers used phone interview data from 1,592 of those U.S. workers. Data collection was supported by a National Institute on Alcohol Abuse and Alcoholism grant.
The study looked at how often workers who faked or suppressed emotions and how often they drank after hours. It also measured variables like how impulsive the employees are or how much control they have at...
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