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Tourists' expectations when visiting a particular place are related to several features of the chosen destination: culture, architecture, gastronomy, infrastructure, landscape, events, shopping and others. These features attract people to the destination and contribute to the overall experience of the trip. As a whole, they are crucial aspects of the destinations and have a profound influence on their success. Therefore, the study of the market segment of urban destinations is particularly important due to the impact on the economic development of cities.
A destination's competitiveness refers to the ability of the brand to successfully occupy a niche in the market in the long term. It is the potential to create and integrate value-added products to maintain the resources while keeping their position in the market compared with other competitors. For the brand image, the uniqueness of the destination is key to its desired positioning and this makes the brand unique and distinguishable for tourists.
Sara - Vinyals - Mirabent - Researcher - Communication
Sara Vinyals Mirabent, a researcher of the Communication, Advertising & Society (CAS) Research Group of the Department of Communication at UPF has raised the issue and has studied it at the 12 most popular urban destinations in Europe. This research helps to understand how European cities use their most attractive features to compete in the market segment of urban destinations and to stand out from other competing cities.
Vinyals has published the results of her study in the advanced online edition of Journal of Destination Marketing & Management. The aim of this study was twofold. On the one hand, it sought to identify the dominant features of communication to attract visitors to Europe's most popular urban destinations. On the other, the study aimed to determine the most relevant characteristics of the destinations that act as distinguishing elements. It is a baseline study on the most popular destinations in the...
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