O2 mobile network crashes leaving users unable to make calls or browse the internet

Mail Online | 3/22/2019 | Tim Collins;Victoria Bell For Mailonline
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O2's network is back up and running after apparently going down for hundreds of users with reports starting at around 8am GMT across the UK.

The issue seemed to affect users in different ways, with some unable to make calls or send texts, while others have lost their mobile data connection.

Spokesperson - O2 - Reports - Users - Calls

Although a spokesperson for o2 said they only received reports that users were unable to make or receive calls and claimed that data usage was not affected.

At its peak at 9am GMT, around 469 people had reported the problem to the website Down Detector from around 7am.

Half - Cent - Problem - Smartphone - Cent

Almost half (45 per cent) said the problem was with using their smartphone while nearly a third (29 per cent) said their internet connection was down.

A spokesperson for o2 told Mail Online this morning that technical teams were investigating reports of issues when some customers were making and receiving voice calls.

'Data - Use - Inconvenience

They said: 'Data use is not impacted. We apologise for any inconvenience.'

The outage reports mainly originated from London, Birmingham, Manchester, Glasgow, Liverpool, Nottingham, Southampton, Bristol, Portsmouth, and Leeds.

Networks - Sky - Tesco - Giffgaff - O2

Other mobile networks, including Sky, Tesco and Giffgaff rely on O2's services, but there have been no reported issues from their customers as...
(Excerpt) Read more at: Mail Online
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