This morning’s LG CES press conference was, predictably, all about TVs. Big TVs. High res TVs. Rolling TVs. The company did, however, give a little stage time to its appliance line and, per usual, allotted some lip service to its ThinQ AI offering.
The company’s definition and use of artificial intelligence seems nebulous, at best from the outside. But LG, like many others, is convinced that the future of hardware is largely software based. As of this morning, that also extends to customer service.
In one of the more interesting tidbits announced...