The AI that could keep you happy at work: Ex-Google team reveal software that 'nudges' workers

Mail Online | 1/1/2019 | Annie Palmer For Dailymail.com
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Three former Google employees believe that artificial intelligence could be the secret to making you happier at work.

Their startup, called Humu, uses machine learning to parse through employee data and then 'nudges' workers to help them improve in areas that might make their work lives better, according to the New York Times.

Nudges - Employees - Emails - Text - Messages

Nudges are delivered to employees via emails or text messages and are expected to motivate employees around small tasks, with the eventual goal of improving the broader organization as a whole.

Humu was founded in 2017 and now counts 15 companies, both big and small, as its customers, according to the Times.

'nudge - Engine - People - Decisions - Interest

It's based around a 'nudge engine' that encourages people to make decisions based on what's in their best interest, instead of making decisions based on what is easiest.

These same principles were used by the human resources team at Google, which sought to motivate employees to save money, waste less food and make other proactive choices.

People - Laszlo - Bock - Humu - Executive

'Often we want to be better people,' Laszlo Bock, Humu’s chief executive and Google’s former leader of people operations, told the Times.

'We want to be the person we hope we can be. But we need to be reminded.

'A - Impact - People - Performance

'A nudge can have a powerful impact if correctly deployed on how people behave and on human performance.'

Humu uses machine learning to streamline content sent to customers, as well as timing and how messages are delivered based on how employees respond, the Times noted.

Nudge

Each nudge is...
(Excerpt) Read more at: Mail Online
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