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After attempting to access his own voice history per GDPR rules, an Alexa user in Germany suddenly found he was able to listen to some 1,700 voice recording from a stranger via a link sent by Amazon. The company is chalking the security snafu up to human error.
“This was an unfortunate case of human error and an isolated incident,” an Amazon spokesperson said in a statement provided to TechCrunch. “We have resolved the issue with the two customers involved and have taken steps to further improve our processes. We were also in touch on a precautionary basis with the relevant regulatory authorities.”
Alexa - User - Access - Error - Amazon
The Alexa user who was mistakenly given access reported the error to Amazon, but didn’t hear back...
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