Tech support discovers users who buy the 'sh*ttest PCs known to Man' struggle with basics | 12/7/2018 | Staff
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On Call To no one’s surprise, Friday has arrived again, and brings with it On Call, El Reg’s weekly foray into the best (and the worst) technical problems our readers have helped solve over the years.

This week, a very forthright “Bill” has written in to tell us about his time working in the tech department of a small IT firm for which he apparently has little professional respect.

Quality - Computers - Peripherals - Network - Installations

“It offered questionable quality computers and peripherals as well as extremely amateurish network installations,” he said.

“We would usually be on the road three to four days a week, with the remaining time spent in the workshop building barely serviceable PCs out of third-rate components, sourced always from the supplier with the cheapest, nastiest and least reliable components on offer.”

Bill - Words - PCs - Team - Help

As well as, in Bill’s words, “building the shittest PCs known to humankind”, he and his team manned the help desk.

This meant dealing with a “multitude of (justifiably) irate customers who'd had the misfortune to be lured in with one of the company's spammed fax messages”.

Lot - People - Cash - Tripe - Offer

A lot of the people who “elected to spend their hard-earned cash on the tripe we had on offer” weren’t “the sharpest tools in the box”, Bill said, as he continued to mince his words.

“One such valued client called the office when I was there,” he said. “I can't remember the exact nature of the problem he called with but it wasn't his only one, of that I am sure.”

One - Bill - Walkthrough - Settings - Bill

Nonetheless, the one he had called on Bill to solve had to begin with a walkthrough of the basic settings, and so Bill asked the user to open...
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