Amazon's Alexa will offer user answers when she's stumped

CNET | 12/6/2018 | Ry Crist
emilia (Posted by) Level 3
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Amazon's Alexa can answer all sorts of questions, but isn't a know-it-all. Some queries leave the AI helper positively stumped.

Now, the assistant's about to get some assistance -- in the form of user-submitted answers to questions she can't quite handle.

Amazon - Initiative - Alexa - Answers - Users

Amazon calls the initiative "Alexa Answers," and it invites select users to provide answers to questions Alexa wasn't able to field. Amazon says it's been testing the method internally for the past month and has added "more than 100,000 responses which have been given to customers millions of times."

Alexa Answers went live on Thursday, but is accessible by invitation only, the e-tailer said on a post to its Day One blog.

Alexa - Answers - Allows - Customers - Questions

"The Alexa Answers website allows invited customers to answer questions, asked by other customers, that Alexa currently does not know the answer to," the post said. "After a customer submits the answer, the answer may be given to Alexa customers. Then, when the next customer asks Alexa the question answered by the community,...
(Excerpt) Read more at: CNET
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