FCC's Ajit Pai asks carriers to waive bills for Hurricane Michael victims

CNET | 10/16/2018 | Abrar Al-Heeti
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Hurricane Michael, which made landfall Oct. 10, tore down electrical wires and ripped apart fiber networks needed for broadband and mobile phone service.

Federal Communications Commission Chairman Ajit Pai on Tuesday asked wireless carriers to waive bills for people affected by Hurricane Michael.

Category - Storm - Winds - Landfall - Florida

The Category 4 storm, with 155-mile-per-hour winds, made landfall in the Florida Panhandle on Oct. 10. It tore down electrical wires and ripped apart fiber networks needed for delivering broadband and mobile phone service. The death toll reached 19 on Saturday.

"Even though efforts to restore communications services have been going well in most of the areas affected by Hurricane Michael, the slow progress in restoring wireless service in areas close to where the hurricane made landfall is completely unacceptable," Pai said. "While the FCC has been in regular contact with companies serving the affected areas, I'm concerned that their actions on the ground aren't matching the urgency that we have conveyed during those conversations."

Pai - Florida - Gov - Rick - Scott

Pai said he's joining Florida Gov. Rick Scott in asking that carriers not only waive bills for customers in affected areas this month, but also "allow them to change carriers without penalty." Pai said carriers need to publicly disclose how they plan to restore service to Floridians, and he's asked the FCC's Public Safety & Homeland Security Bureau to investigate restoration efforts.

(Excerpt) Read more at: CNET
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