How to Protect Your PS4 From This Messaging Bug

MakeUseOf | 10/15/2018 | Dave Parrack
InLove4567 (Posted by) Level 3
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There’s a malicious message doing the rounds that, when opened on a PlayStation 4, can cause your console to crash. Thankfully, there’s a way of deleting the message without accessing it on your PS4, and a way of preventing it being sent to you in the first place.

There have been various examples of this over the years. In 2016, there was a video capable of crashing iPhones. And unusual characters in messages aren’t a new phenomenon. However, this malicious messaging bug is the first to hit games consoles.

Video - Will - Cause - IPhone

This Video Will Cause Your iPhone to Crash

There's a video doing the rounds that, once watched, will render your iPhone unusable. Thankfully the effect appears to be temporary, and fixed with a forced reboot.

Message - Reddit - PlayStation - Console - Crawl

The message, as first reported on Reddit, looks innocuous enough. However, opening it on your PlayStation 4 will cause your console to slow down to a crawl and eventually crash. A factory reset is then required to get it back up and running.

Thankfully, this only works if you open the message on your PS4. If you access the message on Sony’s website or the PlayStation Messages app on Android or iOS, you can delete it without any trouble. That is if you’re not using your PS4 at the time.

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