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Reality star Lucy Mecklenburgh has been banned from shopping with ASOS after a dispute over a missing order.
The former TOWIE star was furious as she took to Twitter last night to complain about the way the fashion brand had dealt with her problem.
Lucy - ASOS - Birthday - Gift - Boyfriend
Lucy claimed that ASOS did not deliver an 'expensive' birthday gift she'd ordered for boyfriend Ryan Thomas and shared a screenshot of an email she claimed was sent by an ASOS employee.
The email claimed that it's rare for items to go missing and said that after an assessment of her account, the reality star would not receive a refund or have any future orders accepted.
FEMAIL - ASOS - Representatives - Lucy - Mecklenburgh
FEMAIL has contacted ASOS and representatives for Lucy Mecklenburgh for comment.
Unsurprisingly, the email left the 27-year-old fuming and she shared a screenshot on Twitter, complete with an angry message.
Item - Present - Bf - Order - VERY
She wrote: 'So not only did they not deliver an expensive item that was a bday present for my bf, they won't refund me or ever let me order again. And I'm a VERY regular customer! Cheers Callum from customer care.'
The email from ASOS notifying Lucy of her ban said that it is 'very rare' for any items...
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