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Consumer officials should examine budget airline Ryanair's new terms and conditions, as any move to force dissatisfied customers to seek redress in Ireland would be illegal, a top European official said Thursday.
Vera Jourova, the European Commissioner for justice and consumer affairs, was responding on Twitter to a media report about the Dublin-based airline changing its terms and conditions.
Concern - News - Ryanair - Jourova - European
"I read with concern news on Ryanair," wrote Jourova, the European Commissioner for justice and consumer affairs.
"The fact that passengers would only have the possibility to seek legal remedies in Ireland is clearly against consumer rules," she added.
Consumer - Protection - Authorities - Practices
"I call on Consumer Protection Authorities to examine these practices."
She was reacting to an article in Belgian daily Le Soir, which reported on consumer association...
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