Twitter says it will now ask everyone for feedback about its policy changes, starting today

TechCrunch | 9/25/2018 | Staff
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Twitter says it’s going to change the way it creates rules regarding the use of its service to also now include community feedback. Previously, the company followed its own policy development process, including taking input from its Trust and Safety Council and various experts. Now, it says it’s going to try something new: it’s going to ask its users.

According to announcement published this morning, Twitter says it will ask everyone for feedback on a new policy before it becomes a part of Twitter’s official Rules.

Change - Feedback - Policy - Language - Twitter

It’s kicking off this change by asking for feedback on its new policy around dehumanizing language on Twitter, it says.

Our hateful conduct policy is expanding to address dehumanizing language and how it can lead to real-world harm. The Twitter Rules should be easier to understand so we’re trying something new and asking you to be part of the development process. Read more and submit feedback.

Months - Twitter - Policy - Language - Someone

Over the past three months, Twitter has been working to create a policy that addresses language that “makes someone feel less than human” – something that can have real-world repercussions, including “normalizing serious violence,” the company explains.

To some extent, dehumanizing language is covered under Twitter’s existing hateful conduct policy, which addresses hate speech that includes the promotion of violence, or direct attacks or threats against people based on factors like their race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease.

Ways - Twitter - Guidelines - Language

However, there are still ways to be abusive on Twitter outside of those guidelines, and dehumanizing language is one of them.

The new policy is meant to expand the hateful conduct policy to also prohibit language that dehumanizes others based on ” their membership in an identifiable group, even when the material does not include a direct target,” says Twitter.

Company - Feedback - Email

The company isn’t soliciting user feedback over email...
(Excerpt) Read more at: TechCrunch
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