Twitter ‘smytes’ customers

TechCrunch | 6/21/2018 | Sarah Perez
jollyjetta (Posted by) Level 3
Click For Photo: https://techcrunch.com/wp-content/uploads/2017/12/gettyimages-668798001.jpg?w=602


Click For Photo: https://techcrunch.com/wp-content/uploads/2017/12/gettyimages-668798001.jpg































Twitter today announced it was acquiring the “trust and safety as a service” startup Smyte to help it better address issues related to online abuse, harassment, spam, and security on its platform. But it also decided to immediately shut down access to Smyte’s API without warning, leaving Smyte’s existing customers no time to transition to a new service provider.

The change left Smyte’s current customer base stranded, with production issues related to the safety of their own platforms.

Needless - Situation - Twitter - Complaints

Needless to say, many were not happy about this situation and took to Twitter to register their complaints.

According to Smyte’s website, its clients included Indiegogo, GoFundMe, npm, Musical.ly, TaskRabbit, Meetup, OLX, ThredUp, YouNow, 99 Designs, Carousell, and Zendesk – big name brands that used Smyte’s feature set in a variety of ways to combat fraud, abuse, harassment, scams, spam, and other security issues.

Twitter - TechCrunch - Smyte - Business - Clients

While Twitter had earlier told TechCrunch that it would be “winding down” Smyte’s business with existing clients, what that apparently meant was that it...
(Excerpt) Read more at: TechCrunch
Wake Up To Breaking News!
Sign In or Register to comment.

Welcome to Long Room!

Where The World Finds Its News!