Apple fined millions for Australia false iPhone claims

phys.org | 6/19/2018 | Staff
KHALED (Posted by) Level 3
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Apple was Tuesday fined Aus$9 million (US$6.7 million) by an Australian court for making false claims about consumer rights when refusing to fix faulty iPhones and iPads previously repaired by a third party.

Customers of the US tech giant had complained to the Australian Competition and Consumer Commission (ACCC) after an operating system update disabled their devices in a global issue known as "error 53".

Users - Apple - Remedy - IPhone - IPad

The users were told by Apple that they were not eligible for a remedy if the iPhone or iPad had been repaired by another company.

The ACCC took Apple to the Federal Court last year over allegedly false or misleading representations to customers with faulty iPhones and iPads about their rights under the law.

Product - Customers - Repair - Replacement - Consumer

"If a product is faulty, customers are legally entitled to a repair or a replacement under the Australian Consumer Law, and sometimes even a refund," ACCC Commissioner Sarah Court said in a statement.

"The court declared...
(Excerpt) Read more at: phys.org
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