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Twitter is trying to help some users reinstate accounts that were recently locked due to a collision of new EU privacy rules and the platform's own age restrictions.
Twitter's rules prohibit anyone under the age of 13 to create accounts. The changes, which the social media platform made in response to a recently enacted EU privacy protection law, automatically began locking down accounts of users who identified themselves as being under the age of 13 at the time their account was created. Problem is, some of them are now old enough to use the platform.
Twitter - Series - Tweets - Tuesday - Lockouts
Twitter said in a series of tweets Tuesday that it was caught off-guard by the lockouts.
"We recently made product changes tied to new privacy laws (GDPR) and became aware of accounts that were set up by people when they were younger than 13," Twitter Support said. "We didn't expect this."
General - Data - Protection - Regulation - Law
The General Data Protection Regulation is a sweeping law that gives residents of the European Union more control over their personal data and seeks to clarify rules and responsibilities for online services with European users. The regulation expands the scope of what companies must consider personal data, and it requires them to closely track the data...
(Excerpt) Read more at: CNET
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