How the death of voicemail is changing the way we connect

phys.org | 5/16/2018 | Staff
Kezzerxx (Posted by) Level 3
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Don't wait for the beep: Voicemail is going the way of the dinosaurs.

Although phone-message technology advanced steadily from cassette recorders attached to landlines to services offered by phone companies to cloud-based message storage for mobile devices, it's now running up against a changing American society that places increasing value on saving every possible moment of time.

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The landmark bail-policy case that could free the Ghost Ship defendants, fire danger from electric-car batteries, and a program to help military veterans and rescue dogs are all in today's Current.

With the prevalence of mobile phones, texting, chat apps and email, voicemail just isn't as what it used to be.

Phone - Call - Brother - Nora - Lara

"Let's say I get a phone call from my brother," said Nora Lara, a 50-year-old employee at Santa Clara County Superior Court, who is no fan of voicemail and prefers texting to talking on the phone. "I'll ignore it. And then he'll text me. When people leave me voice messages, I just delete them without even checking. If they want to get hold of me, they can text me."

Roman Basinschi, a 26-year-old software engineer, never uses voicemail. "I don't think it's even set up," he said. Occasionally he'll leave a voicemail—but only for older people and only in more formal situations.

Lara - Basinchi - Profound - Change - Communications

Lara and Basinchi illustrate a profound and widespread change, one that is re-shaping personal and professional communications and creating a whole new set of rules for how to connect. Voicemail is now seen viewed as inefficient. And for many, that feeling extends to phone conversations in general. These days, a phone call often requires advance scheduling.

The frantic pace of life and work is pushing out phone-based voice communication in favor of text, chat, email and other options seen as more efficient, said Mary Jane Copps, a Canada-based phone-communication consultant known as "The Phone Lady" who gives...
(Excerpt) Read more at: phys.org
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